All Systems Operational

Uptime over the past 90 days. View historical uptime.
Access to Clarify Operational
90 days ago
99.76 % uptime
Today
Clarify UI ? Operational
90 days ago
99.76 % uptime
Today
Auth0 User Authentication Operational
Clarify API ? Operational
90 days ago
99.76 % uptime
Today
Access to data ? Operational
90 days ago
100.0 % uptime
Today
Query time-series ? Operational
90 days ago
100.0 % uptime
Today
Ingest time-series to persistent storage ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 14, 2025

No incidents reported today.

Nov 13, 2025

No incidents reported.

Nov 12, 2025
Degraded query performance
Resolved - This incident has been resolved.
Nov 12, 10:08 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 14:55 CET
Identified - We have identified an issue with one of our hot storage nodes, and have to perform a reset. This will result in temporarily reduced query performance as the system restores.
Nov 11, 14:01 CET
Nov 11, 2025
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
Ingestion issue
Resolved - This incident has been resolved.
Nov 7, 14:37 CET
Identified - We have identified an issue with ingestion to cache (hot storage), and are working on a fix.

Ingestion to cold storage works as expected.
Nov 7, 12:42 CET
Investigating - We are experiencing issues with our ingestion pipeline. Issues started 09:30 CET. Data written to Clarify is not lost, but it takes much longer than usual for data to become visible in Clarify.

We are investigating the issue.
Nov 7, 11:47 CET
Reordering broken in boards
Resolved - This incident has been resolved.
Nov 7, 11:42 CET
Monitoring - A fix has been implemented and we are monitoring the results.

Some boards that have been modified while the ordering bug was active, may have ended up in a weird state. For these boards, there could be some additional changes to rows and ordering occurring the first time you try to resize or reorder a board element. This is a one-time effect, and all further resize and reorder operations should work as normally.

Please contact us if you experience any issues!
Oct 21, 23:41 CEST
Identified - Last week, we where made aware that there is a bug in boards where you can relatively easily end up in a state where visualization blocks don't appear in the order that you expect, and reordering is no longer possible.

We have been working on a fix, and will roll it out as soon as it's tested & ready. When we do, there could be some additional changes to the board occurring the first time you try to reorder a board element in an affected board.

We will update you on this incident once the issue is resolved.
Oct 16, 21:51 CEST
Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

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